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88db FAQ — All your questions, answered right here

From opening an account to making a withdrawal — every question you might have about 88db is answered here in one place. Easy to read, easy to understand.

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Click on any section below to jump directly to the relevant questions.

Account & Registration

All questions about opening a new account, verification, changing your password, and updating your profile.

Deposits & Withdrawals

Rules, processing times, and limits for deposits and withdrawals via bKash, Nagad, and other payment methods.

Bonuses & Promotions

Everything you need to know about the welcome bonus, free spins, cashback, reload bonuses, and VIP offers.

Games & Betting

Slots, Live Casino, sports bets, crash games — how to play and the rules explained.

App & Platform

Download, install, update, and use the Android and iOS apps across different devices.

Security & Support

Account security, 2FA, tips to avoid fraud, and how to contact customer support.

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Account & Registration

Account FAQ

Find detailed answers below covering everything from opening an account on 88db to managing your profile.

To open an account on 88db, you need an active Bangladeshi mobile number or email address, a strong password, and you must be at least 18 years old. Registration is completely free and takes just 2-3 minutes. A photo of your national ID may be required later for full verification.

No, each person may only hold one account. Attempting to open multiple accounts using the same mobile number, email, or device may result in those accounts being suspended and any balance forfeited. If you have an issue with an existing account, please contact support.

Click the "Forgot Password?" button on the login page. Enter the mobile number or email address used during registration. An OTP will be sent to you — use it to set a new password. The entire process usually takes 2 to 3 minutes.

88db complies with all regulatory requirements. Identity verification is required before large withdrawals or your first withdrawal. This keeps your account secure and prevents unauthorized use. You will need to upload a photo of your NID or passport to complete verification.

To close your account, contact our live chat support. Before submitting the request, make sure your account has no remaining balance or active bonuses. Please note that once an account is deleted, it may not be recoverable.
Deposits & Withdrawals

Payment Related FAQ

Learn about the rules, processing times, and limits for deposits and withdrawals on 88db.

88db accepts deposits via bKash, Nagad, Rocket, bank transfer, and cryptocurrency. Mobile banking methods are the most popular and funds are credited to your account almost instantly. The minimum deposit is just BDT 200.

Withdrawal requests are typically processed within 5 to 15 minutes, with funds arriving in your bKash or Nagad account shortly after. Bank transfers may take 1 to 2 business days. Unverified accounts may experience additional delays.

The minimum withdrawal on 88db is BDT 300, and you can withdraw up to BDT 100,000 in a single transaction. VIP members may withdraw higher amounts. Visit the withdrawal page for details on daily and monthly limits.

First, check whether the transaction has been confirmed in your mobile banking app. If it still has not arrived after 15 minutes, take a screenshot of the transaction and contact our live chat support. Most issues are resolved within 30 minutes.

88db generally does not charge any fees for withdrawals. However, your mobile banking provider may apply its own transaction fees. Bank transfers may carry a small fee, which will be clearly shown on the payment page.
Bonuses & Promotions

Bonus Related FAQ

Learn about 88db's welcome bonus, free spins, cashback, and VIP offers.

Once you register as a new member and make your first deposit, the welcome bonus is automatically credited to your account. 88db currently offers a welcome bonus of up to 150%. A minimum deposit amount is required to qualify.

To withdraw a bonus, you must wager a specified amount — this is known as the wagering requirement. The wagering requirement for 88db bonuses is typically 15 to 30 times the bonus amount. Terms vary by bonus, so check the bonus page for full details.

Free spins are generally awarded for specific slot games. Check the offers page or the bonus section of your account to see which games your free spins apply to. They are typically valid for 7 days and cannot be used on games outside the designated titles.

A portion of your net losses is returned as cashback on a weekly or monthly basis. Cashback typically ranges from 5% to 15%. VIP members receive cashback at a higher rate. Cashback is credited to your account every Monday or on the first day of the month.

88db offers reload bonuses from time to time — some are available daily, others weekly. Check the Promotions page for the latest offers and keep push notifications on so you never miss a deal.
Games & Betting

Games FAQ

Learn about slots, Live Casino, sports betting, and other games.

88db offers over 1,000 games, including slots, Live Casino (baccarat, roulette, blackjack), Sports Betting (cricket, football, badminton), crash games, fishing games, and lottery. New games are added every week.

RTP stands for Return to Player — it is the percentage of total bets a game pays back over time. Slots on 88db typically have an RTP between 94% and 97%. You can check the RTP for each game by clicking the "Info" or "i" icon inside the game.

Yes, 88db offers in-play and live betting. You can place bets in real time while a match is in progress. Betting is available for international matches featuring all major teams, including Bangladesh, India, and Pakistan. Live scores and statistics are available directly on the platform.

Most slots and table games have a demo mode where you can play without real money. It is a great option for new players — try the games for free first, then place real bets. Live Casino and Sports Betting generally do not have a demo mode.

The minimum bet on 88db starts at just BDT 1, making it suitable for players of any budget in Bangladesh. Maximum bet limits vary by game. Higher limits are available at VIP tables for high-stakes players.
App & Platform

App FAQ

Learn everything about downloading, installing, and using the 88db app.

The official 88db app can be downloaded directly from our website's App Page directly. An APK file is available for Android and an App Store link for iOS. Do not download from any third-party sites — there is a risk of fraud.

After downloading the APK, go to your phone's settings and enable "Install from unknown sources." Then tap the downloaded file and complete the installation. For security, it is a good idea to turn that setting off again once the installation is done.

All features are available on both platforms, but the app offers a few extra benefits — push notifications, faster loading, biometric login (fingerprint/Face ID), and the ability to view scores offline. For the best mobile experience, using the app is recommended.

Some games or features may not work properly on older versions, and keeping the app updated is important for security. Update immediately whenever you see an update notification when opening the app. The latest version is always available on the official 88db page.
Security & Support

Security & Support FAQ

Learn about account security, avoiding fraud, and getting in touch with support.

Yes, 88db is a licensed online gaming platform. All transactions are secured with SSL encryption. Our games are regularly audited by third-party auditors, and your personal and financial information is fully protected.

Go to Account Settings and look for the "Security" option to enable 2FA. You can use OTP via mobile number or Google Authenticator. With 2FA enabled, no one can log in to your account even if they know your password.

If you notice any unfamiliar transactions or logins on your account, change your password immediately and notify our support team. 88db will never ask for your password or OTP via email or SMS. Any such message is a scam.

The 88db support team is available 24/7 in Bengali. Reach us via live chat for a response within minutes. For email inquiries, expect a reply within 24 hours. For urgent matters, live chat is the fastest option.

88db takes responsible gaming very seriously. You can set your own daily/weekly deposit limits, take a temporary break, or submit a self-exclusion request. For more details, visit our Responsible Gaming View Page.
Please Note
The 88db FAQ page is updated regularly. If you can't find the answer to your question here, contact our 24/7 support team directly — fast responses available in Bengali.
Stay Safe
Never share your password or OTP with any third party. Only download the app from 88db's official channels.
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