88db Privacy Policy — How Your Information Is Protected

1 What Information We Collect

We collect certain necessary information when you register and use services on 88db. This information is used solely to provide you with the best experience. We follow a data minimisation approach, collecting only what is needed to protect your privacy.

2 Why We Collect Information

Under 88db's privacy policy, there is always a specific and legitimate reason behind every piece of data we collect. We never collect unnecessary information.

• Account Management: Identity information is required for registration, login, and account security.
• Identity Verification (KYC): Verifying member identities is mandatory to comply with international anti-money laundering laws.
• Payment Processing: Financial information is required to process deposits and withdrawals securely.
• Customer Support: Contact details are used to provide support and resolve any issues you may have.
• Security Monitoring: Device and usage data are analyzed to prevent fraud, money laundering, and unauthorized account access.
• Service Improvement: Anonymous statistics are generated to identify which games are most popular and where users may be experiencing issues.
• Legal Obligations: Retaining certain data to submit required reports to regulatory authorities is a legal obligation.

3 How Your Information Is Used

The core principle of 88db's privacy policy is that collected data is used only for its stated purpose. Your information is never used to run third-party advertisements.

• Identity information is used to create, verify, and manage your account.
• Financial information is used to process deposits and withdrawals.
• Your mobile number or email may be used to inform you about promotional offers and bonuses — you can opt out of these messages at any time.
• Contact information is used to send account security notifications.
• Usage data is analyzed to personalize your experience on the platform.

4 Data Retention Period

We do not retain your information longer than necessary. Retention periods are determined based on legal requirements and the nature of the service.

Once the retention period expires, data is securely deleted or fully anonymized so that no individual can be identified.

5 Sharing Information with Third Parties

88db never sells your personal information or shares it for advertising purposes. However, information may be shared in the limited circumstances outlined below.

• Payment Processors: Only the information necessary to complete transactions is shared with approved payment gateways such as bKash, Nagad, and Rocket.
• Game Provider: Only the data necessary to manage game sessions is shared with third-party game studios — no personal information is disclosed.
• Legal Authorities: We are legally required to provide information in response to a court order or a lawful request from a regulatory authority.
• Security Partners: Anonymized data may be shared with specialist agencies for fraud detection and prevention.

6 Cookie Policy

The 88db website and app use various types of cookies. Cookies are small data files stored on your device that help improve site functionality.

You can delete existing cookies or block new ones at any time through your browser settings. However, disabling essential cookies may cause some site features to stop working.

7 Your Rights

88db's privacy policy gives you full control over your data. You may exercise the following rights at any time.

To exercise these rights, please contact our support team. We typically respond within 48 hours and complete requests within 30 days.

8 Child Protection

88db is strictly prohibited for anyone under the age of 18. We do not knowingly collect any information from minors.

• Age verification is mandatory at the time of registration.
• Date of birth is verified as part of the KYC process.
• If a member is found to be under 18, their account will be immediately closed and all associated data will be permanently deleted.
• If you believe your child has created an account, contact our support team immediately — we will act promptly.

9 Security Measures

88db uses world-class technology to protect your information — your privacy is ensured not just by policy, but at a real technical level.

• 256-bit SSL/TLS Encryption: All data transfers take place over fully encrypted channels. No one can intercept or read your information in transit.
• Two-Factor Authentication (2FA): OTP verification at login adds an extra layer of security to your account.
• Real-Time Fraud Detection: Automatic account protection is triggered whenever unusual login activity or transactions are detected.
• Server Security: Data is stored in ISO 27001-certified data centers under 24/7 monitoring.
• Penetration Testing: Regular security audits and penetration tests are conducted to identify and address any vulnerabilities proactively.
• Staff Training: All staff are trained in data protection and bound by confidentiality agreements.

10 Privacy Policy Updates

88db may update this privacy policy from time to time. Changes may be driven by new services, changes in law, or technological developments.

• For significant changes, members will be notified by email or SMS at least 14 days in advance.
• The date of the latest update will always be displayed at the top of this page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• For major changes, you may be asked to explicitly consent to the new policy at the time of login.

We recommend visiting this page regularly to stay informed of any updates.

11 Contact Us

For any privacy-related questions, complaints, or requests, please contact our Data Protection Team.

• Email: [email protected]
• Live Chat: 24/7 support is available via the chat button at the bottom right of the website.
• Response Time: Within 48 hours for general requests, and within 24 hours for urgent matters.